FAQ
Ordering
When is the deadline for ordering?
Deadline for ordering and receiving your meals for the following week, is closed on Friday evenings.
After ordering, when should I expect my meals?
All orders that are placed before Thursday of each week will be ready for deliver the following Sunday.
Can I cancel my subscription?
You can cancel your subscription anytime, before payments have been made the same week.
You can log into your account and pause your subscription as well as add/remove things from your order at any time.
Delivery information
Do you Deliver?
Yes, we do free deliveries to our designated pick up spots, as well as offer delivery to your door;
When are the meals delivered?
We deliver on Sunday afternoon, so the meals are available to enjoy for the coming week.
For drop off at our co-operating gyms; The meals will be available for pick up by Monday morning.
Can I cancel my meal?
We do not take any cancellations of meals. A meal is only ordered once its been placed and payed for.
Nutrition
Does it work to freeze Fitmeals?
You can freeze your Fitmeals, however we recommend they're eaten fresh for the best experience.
Do I need to prepare the food myself?
No, all of our meals are complete dishes that are nutritionalist built.
What boxes do you guys use?
We only use bio-degredable boxes to store our food in.